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Serving the Counties of Butte, Yuba, Sutter, Nevada, Plumas, Tehema, Placer, Colusa, Glenn, Sierra, Lake County and Yolo, CA.

Office: (530) 533-6095

Texting is also available for this number.

Now Servicing the town of Paradise

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Veteran and Senior Discounts Available

Rooter Services

Same-Day Service Available | Locally and Family-Owned | Free Estimates

Same-Day Service Available

Locally and Family-Owned

Free Estimates

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Tom's Septic FAQs

Do you have questions about septic pumps? We have the answers. Take a look at these frequently asked questions and contact us today for further details!

  • What is septic pumping, and why is it necessary?

    Septic pumping is the process of removing sludge, scum, and other solid waste from your septic tank to prevent system backups, clogs, and potential damage to your septic system.


  • How often should my septic tank be pumped?

    Most septic tanks should be pumped every 3-5 years. However, this varies depending on the size of your tank and the number of people in your household.

  • What happens if I don’t pump my septic tank?

    Failing to pump your septic tank can lead to overflows, backups in your home, foul odors, and system failure, resulting in expensive repairs.

  • What are the signs that my septic tank needs pumping?

    Common signs include slow drains, gurgling sounds in your pipes, sewage odors around your property, pooling water near your drain field, or sewage backing up into your home.

  • How long does a septic pumping service take?

    The actual pumping process typically takes 30 minutes to an hour, depending on the size of your tank and accessibility.


  • What should I do before my septic pumping appointment?

    You should ensure the tank access is clear, and you should let us know where the tank is located. If the tank is buried, we may need to locate it first.


  • How much does septic pumping cost?

    The cost can vary based on tank size, location, and accessibility. Contact us for a quote or to learn about our pricing options.


  • Do I need to be home during the pumping service?

    It’s helpful if you're home to provide access to the tank and discuss any concerns, but it’s not mandatory if we have clear instructions.


  • What can I do to maintain my septic system between pumpings?

    Regular maintenance includes reducing water usage, not flushing non-biodegradable items, and scheduling regular inspections. Avoid using harsh chemicals that can disrupt the tank's bacterial balance.

    Is there anything I shouldn’t flush or pour down the drain?

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